Welcome to our Legal Information section.
Here, you will find all our policies and guidelines governing your use of our website and products. We encourage you to review these to gain a complete understanding of our terms and your rights as a customer.
Read about how we handle and protect your personal data in compliance with GDPR.
Important information about the use and limitations of our website and products.
Understand how we use cookies to enhance your experience.
Affiliate Terms and Conditions
Terms for our affiliate program, including requirements and rules for participation.
Review the overarching terms that apply to all purchases and usage of our website.
Information on how to return products and the terms for refunds or exchanges.
Policy for Products Not Intended for Consumption
Details about our products that may resemble food items but are not intended for consumption.
Environmental and Sustainability Policy
Information about recycling and environmental considerations related to our products and services.
General Legal Guidelines and Policies
This section outlines key policies and guidelines for our operations, including shipping, payments, age verification, and other areas critical to safe and transparent use of our website.
1. Shipping Policy
We offer several delivery options with clear shipping costs and delivery times. If a package is lost or damaged during transit, please contact us immediately so we can help resolve the issue. All shipping costs and delivery terms are stated at checkout and on the order confirmation.
2. Age Verification Policy
We sell only to customers over the age of 18 (or 21 where required by law). Your age will be verified at the time of purchase. If verification fails, your order may be canceled, and you may be blocked from purchasing on our website.
3. Payment Policy
We accept payment via card and other secure payment methods. All transactions are encrypted for your safety. If you experience payment issues, please contact us. We reserve the right to decline transactions if fraud is suspected.
4. Product Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. All products are used at your own risk and according to the instructions provided. We are not liable for misuse or improper use of our products.
5. Customer Support Policy
We are here to help! Contact us through our contact section with any questions about your order or products. We typically respond within 24 hours on business days.
6. Loss and Damage Policy
If a product arrives damaged or is lost during transit, please contact us as soon as possible. We can assist with a refund or replacement product, depending on the situation.
7. Update and Amendment Policy
We reserve the right to change these policies and terms as needed. All updates will be published on this page. Continued use of the website constitutes acceptance of the new terms.
8. Accessibility Policy
We are continuously working to make our website accessible to all users, regardless of disabilities. If you encounter any issues using our website, please contact us.
9. Environmental and Sustainability Policy
We aim to use sustainable packaging and climate-compensated delivery options where possible. Our goal is to reduce our environmental impact and contribute to a more sustainable future.
10. Feedback and Review Policy
We welcome reviews from our customers. However, we reserve the right to remove comments that are offensive, misleading, or otherwise violate our rules.
For Questions
If you have any questions or concerns regarding our policies and terms, do not hesitate to contact us.